Do you need a WordPress support contract?

WordPress support contracts – are they really worth it?

If you were to go out and buy yourself a new car, you’d be delighted to find that it came with 1 years of free maintenance or servicing support. In fact, its probably likely that many new car buyers actively look for car dealerships that offer some kind of maintenance package along with the car.

That’s because even the best cars in the world need their oil changing, engines serviced, or wheels realigned from time to time.

It makes sense to purchase some form of maintenance package as they’re often a lot cheaper than having to pay for these repairs upfront and you’re guaranteed to have an expert mechanic fix the problem for you.

Sure, you could try and fix the problem yourself but unless you’re a car mechanic with your own garage:

• Are you 100% sure you know what you’re doing?
• Do you have all the necessary tools and equipment?
• Do you have the time to fix it yourself?

“So, what an earth has this got to do with WordPress and WordPress Support Contracts?” I hear you ask.

Well, imagine the scenario just described but instead imagine that you’re building a new website with us at Globalgraphics, rather than buying a new car.

Of course, we’re not saying that our websites are going to ‘break down’ or need ‘repairing’ but as with any other form of modern technology, your website is going to need maintaining and updating in order for it to operate at its best.

Fortunately, as Toronto’s WordPress experts this is exactly what we can do for you and your website.

We’re more than confident that WordPress is the best website building platform currently available, which helps to explain why over half of all websites on the internet use it.

But, if you’re WordPress website isn’t kept up to date with the most recent version or the latest WordPress plugin updates then your site can be susceptible to overall performance issues, including security breaches.

Imagine if you never changed the oil or the filters on your car? It just wouldn’t work very well. A website is no different.

Our WordPress support contracts provide you access to our expert WordPress developers that ensure your website is effectively operating on the most current version of WordPress.

For instance, our WordPress Advanced Support Solution ensures that your website will:

• Have the best and most up-to-date operating features, helping to significantly improve its user experience.
• Be secure. You can rest easy knowing that your site will not fall victim to any bugs, viruses, or data crashes.
• Maintain its fast loading speeds.
• Optimally utilise Google Webmaster Tools to evaluate and improve how successfully your website is functioning.

The importance of having a fluid, easy-to-use and secure website cannot be understated when it comes to generating revenue and converting web traffic into paying customers.

Not upgrading your website regularly and in line with WordPress can massively restrict how well your website functions. These upgrades are exactly that, an upgrade. Without them, your site can become laggy, slow to load, and can even impact your search engine optimisation (SEO). So, if you don’t implement these updates but your rival sites do, then you’re going to be on the back foot and may even find yourself slipping down the Google search results page.

The continual and frequent nature of WordPress updates can also make them hard to stay on top-of, as they are typically rolled out every quarter. As a businessperson with a million and one other things to focus on, the idea of having to upgrade your website every 3 months can be quite daunting or simply just an unwanted distraction.

With our standard support solution, website owners are able to transform the daunting and dreaded technical task of a website upgrade into a simple and easy process. Or even better, our advanced support solution can turn an unwanted distraction into something of an afterthought as our expert WordPress developers take care of your website health and upgrades on a monthly basis.

You know the old phrase “if you want something done properly, you do it yourself”? Well, in this case we believe the opposite to be true. Even if you can find the time and/or the confidence to carry out the web upgrades by yourself, it’s highly unlikely that you’re going to be able to service your website as well as the dedicated and experienced team of web developers that we have at our disposal.

For instance, you could cut your own hair, but you’re never going to be able to cut it as well as a salon hairstylist could.

In short, the answer is yes. WordPress Contracts are totally worth it. Your business website is an investment and if you make sure its properly looked after, then it’ll look after you.

As a courtesy to our much valued customers, all of the sites that we build come with one year of free WordPress technical support. But we strongly recommend that all of our customers keep, or upgrade, their support packages at the end of their first free year.

Why not find out more about our WordPress support solutions here.